Health and Safety Protocols for COVID19 - Swiss Diamond Hotel Prishtina
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Health and Safety Protocols for COVID19

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Health and Safety Protocols for COVID19


We wholeheartedly hope that you are safe, sound and healthy.

At Swiss Diamond Hotel, we care about the experience of our guests and family members, our sole purpose as always, is your health and safety. We want to ensure you that we are focused round-the-clock on the health and safety of all our guests, employees without compromising the high standards and quality of your experience, that you have come to know and expect in your every stay with us.

Our Management team and staff members are adhering to the latest guidance and hygiene protocols. We assure you that they are well trained and have confidence in their abilities to serve you in the most professional way, altered with a special program dedicated to safety and protection from COVID19.

Swiss Diamond Hotel is known for its reputation for high standards of hygiene, and has set-up procedures to follow the guidelines of the World Health Organization. We are taking standards for hygiene and cleanliness very seriously, as well as additional steps to ensure the safety of our guest and staff members.

Below you can find some of the advantages and measures taken for COVID19 at Swiss Diamond Hotel:

  • Automatic hand sanitizer dispensers mounted in areas where touching with hands are frequent.
  • Removal of all paper good items, starting from the menus, replaced with washable materials, which are easily disinfected and maintained in rooms to prevent the spread of the virus.
  • Professional training of protective measures for Hotel employees, ensuring and taking care of their well-being and of our guests and always communicating on daily basis with updated and additional information on care and hygiene.
  • Consistently disinfecting other extended areas in our public spaces, including elevators, door handles public bathrooms, etc.
  • Taking precautions with extra care, we provide food and beverage services in accordance with the recommendations given across our entire food and beverage department.
  • Our emergency team is ready to assist you throughout your stay with us and prepared for prompt response in case of any urgent matters related to health, etc.
  • Consistent disinfection in the Fitness, Wellness and Spa area
  • Meeting rooms arranged at the recommended distance.
  • Swiss Diamond Hotel for each guest has prepared a welcome mini bag upon arrival on check-in, with a disinfectant bottle and protective mask to maximize protection.


For a pleasant stay, safety and health assurance, we hope you choose Swiss Diamond Hotel as your ideal second home away from home, for you and your families.


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